We all form assumptions in one way or another. I have to admit that I’m making assumptions quite often. Assuming that people know what I know, and then getting surprised when they obviously don’t. In product development, we form assumptions about our users’ behaviours, attitudes, pain points. In teams where agile methodologies prevail, we have “ungrounded expectations” of what we think we should build. The question is how do we move our focus from one UX (Ungrounded Expectations) to another UX(User Experience) in agile environments?

Two stick figures. One developer with his computer and the other one business person with requirements
Two stick figures. One developer with his computer and the other one business person with requirements

From feature-centric…

Agile is a mindset, a philosophy that requires a constant adaptation to the…


So, you’ve decided to become a mentor? That’s great! Mentoring is sharing knowledge while improving yourself and gaining leadership skills. Not to forget, it is a nice way to give back to the community and expand your network. Have you thought about how you’re going to prepare for the mentorship? In this article, I’ll share some tips and templates for you to be fully prepped!

stick figure holding mentor wanted sign
stick figure holding mentor wanted sign

I’m going to be a mentor…

Being a mentor means that you believe in the importance of development and you have the ability to give constructive feedback. You’re accessible for your mentee and you commit time for the mentorship, as mentoring…


Every journey is unique. We are all shaped by our context and interactions with it. Hopefully, we learn from our experiences and reflect upon them. It helps us grow. And spills-over, becoming a source of inspiration for others who are embarking on a similar journey. In this article, I’m sharing the experiences of participants of the LadiesthatUX mentorship program.

Stick figure on an arrow
Stick figure on an arrow

Sofia

Sometimes it’s building up previous encounters and retrieving them from our memories and using them to make sense of our world and decide where to go next. Like Sofia, whose UX journey started in the Netherlands with the realization of how…


Increasing bar chart with girl pointing at refer and earn on mobile phone
Increasing bar chart with girl pointing at refer and earn on mobile phone
Created with unDraw

Background

Increasing the user base is a major goal for mobile applications. For Lock&Stock (hereafter L&S), I have worked on several user research studies to investigate the potential of attracting new users and of course to keep the existing users happy by providing a seamless user experience.

L&S is a mobile application that helps students to stay away from their phones and accumulate keys, which can be used to unlock discounts. A win-win situation for students, enabling them to focus on their studies and get rewarded for it. …


Cheerfully Solved BY Design: Fitso is a mobile app empowering a socially fit lifestyle. Information overload and choice paradox is circumvented by the easy to use random workout generator. Users are encouraged to add fitness into their lives by social components such as feed, leaderboard and of course working out together.

Mockup screens of the Fitso app
Mockup screens of the Fitso app

“Don’t try to be original, just try to be good”. -Paul Rand

Background

A smartphone app which will help people improve their fitness. People who want to exercise more, but who — for various reasons — don’t get around to do it. Why not? With lockdown the situation only worsened…


Cheerfully Solved BY Design: Medsquare mobile app puts all personal medical data in the palm of the hand, giving users the possibility to make processes such as viewing hospital referrals, comments, test results and medications much easier and accessible.

Image showing the mockup
Image showing the mockup

“The main goal is not to complicate the already difficult life of the consumer” — Raymond Loewy

Background

I had a little chat with my friend over the phone:

My friend: I have to call the hospital to make an appointment

Me: What did the GP write on the referral letter actually?

My friend: Hmmm let me check. There is only written…


Cheerfully Solved BY Design: The Checkd mobile app displays all career-related events (in-house days, meet and greet, workshops, masterclasses, business cases, fairs). Its aim is to encourage students to make informed career decisions, and provide a platform for professionals and career switchers by creating a better understanding of companies, industries and the different kinds of jobs.

Header image with mockup screens of the mobile app
Header image with mockup screens of the mobile app

“Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs

Background

I was checking job vacancies when I stumbled upon a digital marketing traineeship. I saw on the website of the company that they were hosting…


You have decided to embark on a path and realize that you need some guidance. That’s great! Like a torch enlightening the dark, a mentor is there to guide you on your journey. How can you make the most out of your menteeship? Read further to get some tips.

Image depicting two sticky figures side by side
Image depicting two sticky figures side by side

1. Respect & appreciate!

Your mentor is volunteering time to help you. You should first let this sink in. Never forget that mentors have no obligation to mentoring. So treat them with respect and appreciate their efforts to help you. …


Image of sticky figure changing glasses
Image of sticky figure changing glasses

Curiosity killed the cat, not the user researcher! Being curious about the users’ attitudes and behaviours is key in user research. These are on the surface, noticeable. The question is: how are these attitudes and behaviours formed? And how can we ensure that we understand the total picture and not only some pieces of it?

When I got back to Enschede, a town in the Eastern part of the Netherlands, after a long time — I hadn’t been there since my childhood — I was positively surprised by a random passerby greeting me. I’m born and raised in Amsterdam, a…


Whether you’re a director, a manager, or a user researcher (like me), or even as a parent, a partner or a friend, you’re the designer and leader of your own life. How can you do that effectively? That question has been answered in 1989, in the book “7 Habits of Highly Effective People” when it was first published. Today, it is branded a timeless bestseller written by Stephen Covey, explaining what habits everyone should incorporate in their life to be — as the title states — highly effective.

We tend to believe that physical liberation precedes the psychological one. The…

Buket Yildiz

Why’ing and designing solutions

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